Thank you for submitting your meter read.

We will aim to process this within 48 hours of receipt.

It’s important to remember that each monthly invoice covers consumption for the month before, e.g. April’s invoice is for consumption between 1st and 31st March. Submit them between the 5th and 27th each month to ensure they apply to the following month’s bill.

If we have been estimating your usage until now and find that this read is different to what we’ve estimated, it may mean we have to send you a re-bill. We use this to correct any over- or underpayment.

If you’d like to avoid submitting meter reads altogether, you could get a smart meter. They’re available at no extra cost and installation is quick and easy. Call us on 01473 855307 or visit havenpower.com/smart for more information.